📧 CONTACT

Please provide the details of your inquiry here. To ensure efficient communication, kindly include as much information as possible, such as your order number, product details, and any relevant specifics. Your input helps us assist you promptly and accurately. Thank you!

Frequently Asked Questions (FAQ)

How can I track my order?

You can easily track your order by visiting the "Track My Order" page and entering your order number and email. This will provide you with real-time updates on your package's whereabouts. Alternatively you can also download the "Shop" app on your phone.

What's your return policy?

We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please review our Returns & Exchanges page for more details.

How do I change or cancel an order?

If you need to change or cancel an order, please contact our customer support as soon as possible. We'll do our best to accommodate your request, but keep in mind that orders are processed quickly.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay for your convenience and security.

How long does shipping take?

Shipping times vary depending on your location. Generally, orders are processed within 1-2 business days and then shipped with an average of a 4-7 day delivery time for our customers. You can find estimated delivery times on our Shipping & Delivery page.

How can I contact customer support?

You can reach our customer support team by using the contact form above or by emailing us at support@glowuplandco.com. We're here to assist you with any questions or concerns you may have.

Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer support as soon as possible. We'll do our best to assist you with your request if the order hasn't already been shipped out.